tips to avoid Phishing
1. Customers do not easily believe the transaction related to anyone although known a long time.
According to David, in the case of burglary Rp17 billion in customer funds, Citibank announced yet in details mode operand by police. But, at least, suspect bank break-ins MD (47) is a senior relationship manager (RM). He was given the trust to handle all customers ‘ transactions.
Therefore, MD know close to its customers. So, any customer who adhere entrust all transactions to the MD. Whereas, the SOUP should not be so. The customer provides all of the data to RM including account number, password and user ID.
Since it’s been a long, trust and know it as long as it was running good, clients submit data to ROM. “after trust, should be followed by the correct SOP. Therefore, the customer, do not completely trust the RM, “he explained.
2. the customer must ensure that the transaction is unconfirmed by the auditor that control the risk of a transaction.
That is, according to David, the transaction was not only submitted to the business as MD, but must also be followed by the control of risks (internal risk) and auditing (internal auditor) so that one transaction was not given only to 1 person only. “If not, the business tends to be manipulative and abusing his position,” he added.
In the case of MD as a priority banking or RM serves major customers (customer prime) with a huge funds. This type of customer, usually already lazy handle transfers, so submitting to one man who handle all transaction activity related to a bank or investment. “Because it could break up, MD Rp17 billion even bigger than that,” David demolished. Don’t completely trust the RM.
3. the customer must ensure the transaction goes according to procedure.
According to David, the customer must ensure that the entire transaction is running as it should. Especially, from the side of internal risk management risk and internal audit. “In the case of MD, break-ins teamed up with teller. Moreover, RM cater to special customers, “he added.
As reported, a woman the initials MD (47) employee of Citibank Indonesia so suspected breaches of bank customer funds in place to work. The corresponding data and then move the account to manipulate people into their email account on your own. Consequently, many customers so the victim.